Benefits of Laptop Cover Replacement for Refurbisher
18/05/2025
How to reduce operating costs by standardized parts procurement for repair and refurbishment companies
23/05/2025
As a laptop accessories supplier, we are well aware that one of the biggest challenges repairers face in their daily work is how to quickly find compatible shells and keyboards while ensuring worry-free after-sales service.
This article will share practical selection tips and reveal the full-process after-sales support strategy we provide to our partners.
5 selection tips for highly adaptable laptop shells and keyboards
- Check the OEM number first
The OEM number of each laptop shell and keyboard can be checked through the label at the bottom of the notebook, the product manual or the brand’s official website.
When selecting accessories, be sure to ensure that the products provided by the supplier match the OEM number exactly to avoid compatibility issues caused by model errors.
For example, the key layout of Dell Latitude series keyboards may be slightly different in different years, and the OEM number can accurately lock the compatible version.
- Pay attention to material and process standards
The durability of the laptop shell directly affects customer satisfaction. It is recommended to choose products that have passed impact tests (such as MIL-STD 810G standard) and wear tests. For example, the shell made of ABS+PC alloy ensures both strength and lightness.
For keyboards, give priority to products with IPX splash-proof certification to reduce the risk of liquid damage.
- Evaluate the model coverage of the supplier
The repair business needs to respond quickly to customer needs, so the depth of the supplier’s inventory is crucial. Before cooperation, confirm whether the supplier covers mainstream brands (Lenovo, HP, Apple, etc.) and niche models to avoid extended repair cycles due to out-of-stock.
Our warehouse has more than 5,000 models of shells and keyboards, and supports 24-hour emergency order processing.
- Verify product certification qualifications
The European and American markets have strict regulatory requirements for electronic product accessories. Be sure to choose products that have passed CE, FCC, and RoHS certification. For example, the flame retardant rating of the shell must meet the UL 94 V-0 standard to ensure compliance with safety regulations.
We provide a complete certification document package to help you easily deal with the review of end customers or regulators.
- Try samples to reduce risks
Before purchasing in bulk, it is recommended to apply for free sample testing from the supplier. Focus on checking the buckle fit of the shell, the key travel feedback of the keyboard and the adaptability of the interface to help you verify the product quality with zero risk.
Our after-sales support strategy: make maintenance more worry-free
- Unconditional return and exchange policy
If there are quality problems or model mismatches in accessories, support 30 days of unconditional return and exchange, and complete the refund or exchange within 48 hours after receiving the return, reducing your capital occupation risk.
- Technical support response mechanism
If you encounter installation problems, you can seek help through online customer service, technical hotline or exclusive account manager. Our engineering team provides remote technical guidance.
- Faulty parts analysis service
For accessories that frequently fail, we provide faulty parts detection services. Through microscope analysis, pressure testing and other means, locate the root cause of the problem, and provide replacement solutions or product upgrade suggestions.
- Inventory warning and priority replenishment
The inventory warning function is opened for long-term cooperative customers. When the inventory of commonly used accessories is lower than the safety value, the system automatically reminds you to replenish. At the same time, we reserve exclusive inventory for repairers to ensure that urgent orders are shipped first.
Choosing a reliable supplier is the key to the success of the repair business. We not only provide highly adaptable notebook shells and keyboards, but also provide a complete after-sales support system to help you reduce operational risks and improve customer satisfaction.
